Challenge
A leading real estate company was facing considerable workforce management challenges, that led to delays and higher costs. This was due to:
01
Manual Workflows:
Time-consuming processes for task allocation, approvals, and documentation
02
Lack of Centralized Tracking:
Leading to difficulty in monitoring workforce activities and service requests
03
Resource Allocation Issues:
Inefficient assignment of maintenance and vendor-related tasks
04
Tenant Service Delays:
Slow response times affecting customer satisfaction
Solution Proposed:
Kelsa introduced a no-code automation platform to streamline workflows, enhance tracking, and optimize resource management. Key features included:
01
Automated Task Allocation:
This ensured timely assignment and
completion of work orders
02
Centralized Dashboard:
This provided real-time visibility into
property management activities
03
Workflow Customization:
This helped quick adaptation to business
needs without coding expertise
04
Improved Communication Channels:
Resulted in seamless interaction
between tenants, staff, and vendors
Implementation
Kelsa’s solution helped overcome key challenges
through:
01
Employee Training Programs:
Facilitating smooth adoption of new
automated processes
02
Seamless System Integration:
Ensuring compatibility with existing
software and tools
03
User–Friendly Interface:
Encouraging easy navigation and
utilization of platform features
By leveraging Kelsa’s no-code automation, the real estate firm streamlined operations, improved workforce efficiency, and enhanced customer experience.