Challenge
A leading facility management company struggled with outdated processes, leading to high costs and delays. Key challenges included:
01
Workforce Coordination:
Managing a distributed workforce in different sites and ensuring timely task completion
02
Manual Processes:
Overreliance on spreadsheets and paper systems, causing inefficiencies and errors
03
Maintenance Scheduling:
Lack of automation led to delayed requests, downtime, and disruptions.
04
Resource Allocation:
Ineffective personnel and resource management resulted in budget overruns
05
Compliance Risks:
Inconsistent inspections and incomplete documentation created safety and regulatory issues
SOLUTION – Kelsa’s No-Code Automation Platform
Kelsa implemented a customized no-code platform to address these challenges, that featured:
01
Automated Ticketing:
Centralized system for prompt
maintenance request resolution
02
AMC Management:
Automated contract renewals and
service reminders
03
Purchase Order Processing:
Streamlined procurement workflows
and inventory control
04
HRMS Integration:
Seamless workforce management and
payroll automation
05
Broker & Site Management:
Centralized vendor coordination and site
operations
Implementation
Kelsa ensured a smooth deployment with:
01
Staff Training:
Hands-on sessions and support for rapid
adoption
02
System Integration:
Integration with existing systems
03
System Audits:
Rigorous audits to ensure compatibility
Conclusion
Kelsa’s solution enhanced service delivery,
compliance, and workforce utilization, resulting
in efficiency and cost savings across the company’s
multiple sites.
