Case Study – Facility Management
Transforming Facility Management with Kelsa’s No-code Workflow Automation
A leading facility management company struggled with outdated processes, leading to high costs and delays. Key challenges included:
- Workforce Coordination: Managing a distributed workforce in different sites and ensuring timely task completion
- Manual Processes: Overreliance on spreadsheets and paper systems, causing inefficiencies and errors
- Maintenance Scheduling: Lack of automation led to delayed requests, downtime, and disruptions.
- Resource Allocation: Ineffective personnel and resource management resulted in budget overruns
- Compliance Risks: Inconsistent inspections and incomplete documentation created safety and regulatory issues.
Solution: Kelsa’s No-Code Automation Platform
Kelsa implemented a customized no-code platform to address these challenges, that featured:
- Automated Ticketing: Centralized system for prompt maintenance request resolution
- AMC Management: Automated contract renewals and service reminders
- Purchase Order Processing: Streamlined procurement workflows and inventory control
- HRMS Integration: Seamless workforce management and payroll automation
- Broker & Site Management: Centralized vendor coordination and site operations
Implementation:
Kelsa ensured a smooth deployment with:
- Staff Training: Hands-on sessions and support for rapid adoption
- System Integration: Integration with existing systems
- System Audits: Rigorous audits to ensure compatibility
Results
This resulted in:
- Reduced Downtime: Automated scheduling minimized equipment failures
- Increased Productivity: Optimized resource allocation boosted team efficiency
- Stronger Compliance: Automated tracking ensured regulatory adherence
- Cost Savings: Streamlined processes led to significant reductions in operational expenses
Conclusion
Kelsa’s solution enhanced service delivery, compliance, and workforce utilization, resulting in efficiency and cost savings across the company’s multiple sites