Case Study – Education

  • Challenges

    The client, a leading
    educational institution in India
    was facing significant
    operational challenges, that
    included:

    1. Time-consuming manual processes:
      Processes for admissions, faculty
      approvals, student record management,
      and exam handling relied heavily on
      manual workflows. These were
      time-consuming, error-prone, and
      difficult to track
    2. Limited Scalability & Customization:
      Traditional systems required physical
      documentation and multiple approvals,
      creating bottlenecks and delays
    3. Lack of Real-Time Collaboration:
      Stakeholders struggled to work
      simultaneously without a collaborative
      environment, leading to inefficiencies
    4. High Error Rates & Redundancy:
      Manual handling resulted in duplicate
      records, misplaced documents, and
      inconsistent data requiring frequent
      rework that slowed operations

Solution Offered

Kelsa provided a tailored workflow solution to
address these issues, featuring:

01

Automated Announcements
& Notifications:

Real-time updates for students
and faculty to ensure
effective communication

02

Exam & Assignment
Management:

Streamlined scheduling and
submission processes to
improve efficiency

03

Study Material
Repository:

Centralized storage for easy
access and version control of
educational resources

04

Attendance &
Performance Tracking:

Automated reporting tools for
real-time insights, empowering
educators with actionable data

Implementation

The solution was implemented
in three phases:

  1. Assessment:
    Kelsa collaborated with the institution
    to identify pain points and set
    objectives
  2. Configuration:
    Designed workflows tailored to
    departmental requirements
  3. Training:
    Conducted hands-on sessions to
    ensure smooth adoption and provided
    ongoing support for refinements

RESULTS

This resulted in the institution achieving:

01

30% Reduction in
Processing Time:

Faster admissions, faculty
approvals, and student
record updates

03

Error
Reduction

Streamlined workflows
minimized mistakes and
improved operational consistency

02

Enhanced
Engagement:

Real-time notifications and
access to study materials
resulting in increased student
communication and participation

04

Improved
Productivity:

Automation helped staff free up
time to focus on strategic
initiatives rather than
repetitive tasks